SMS Opt-In Evidence — ProfitOps

Documentation of the end-user text messaging consent flow, published for review by Twilio and The Campaign Registry. This page is publicly accessible and requires no login.

ProfitOps is a workforce management application owned and operated by Holbrook Asphalt Co LLC, 1545 E. Commerce Dr., St. George, UT 84790. End users are employees and authorized users of Holbrook Asphalt Co LLC.

Program summary

Program
ProfitOps operational notifications
Brand
ProfitOps (Holbrook Asphalt Co LLC)
Message types
Transactional and operational only — project status changes, work order updates, operational alerts, and HR and time-off notifications. No marketing or promotional messages are sent.
Frequency
Message frequency varies.
Rates
Message and data rates may apply.
Opt out
Reply STOP to opt out. Reply HELP for help.
Consent
Consent is not a condition of employment, purchase, or use of ProfitOps.
Data sharing
Mobile information, opt-in data, and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.
Support
[email protected] · (435) 652-4427

Consent language shown to the end user

This is the exact text displayed next to the consent checkbox, visible before the user takes any action:

Send me text message notifications from ProfitOps

By checking this box you agree to receive transactional text messages from ProfitOps: project status changes, work order updates, operational alerts, and HR and time-off notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of using ProfitOps.

Privacy Policy  ·  Terms of Service

The opt-in flow, step by step

There is one opt-in method and it is web-based. Steps 1 and 2 are alternate entry points — a user may start from either, and both open the same consent dialog shown in step 3.

Default states — no consent control is ever pre-selected

Every consent control in this flow defaults to OFF or UNCHECKED: the opt-in toggle (steps 1 and 2) defaults to off, and the consent checkbox in the dialog (step 3a) defaults to unchecked with the Save button disabled. Any screenshot on this page showing a checked box or an enabled toggle depicts the state after the user has taken a deliberate action, shown to document the complete flow. The screenshots appear in chronological order below.

Step 1 — Profile tab
The user opens the Profile tab and finds the "Opt in to Text Messages" toggle. The toggle is off by default. Turning it on opens the consent dialog in step 3.
ProfitOps Profile tab showing an Opt in to Text Messages toggle in the off position, with subtext reading: Receive work-related alerts by text message. Message and data rates may apply. Message frequency varies.
Step 2 — Notifications tab (alternate entry point)
The same "Opt in to Text Messages" toggle also appears on the Notifications tab, again off by default. On this screen the user can additionally select or deselect individual notification categories in the Text Message column. All text message categories are unselected until the user chooses them.
ProfitOps Notifications tab showing the Opt in to Text Messages toggle in the off position and a Notification Preferences table with a Text Message column in which no categories are selected.
Step 3a — Consent dialog DEFAULT STATE: checkbox unchecked, Save disabled
Turning the toggle on opens the "Enable Text Message Alerts" dialog. The mobile number field is empty and the consent checkbox is unchecked by default. The Save button is disabled. No text message can be sent from this state — the user must actively enter a number and check the box.
Enable Text Message Alerts dialog in its initial state: empty mobile phone number field showing placeholder text, unchecked consent checkbox labelled Send me text message notifications from ProfitOps, the full disclosure text below it, Privacy Policy and Terms of Service links, and a disabled Save button.
Step 3b — AFTER the user's deliberate action: box checked by the user
The user enters a mobile number and checks the consent box themselves. Only now does the Save button become active. The checked state shown in this screenshot is the result of the user's action in step 3a — the checkbox is never pre-selected. The full disclosure remains visible next to the checkbox throughout — it is not hidden behind a link.
Enable Text Message Alerts dialog after completion: a mobile phone number has been entered, the consent checkbox is checked, the full disclosure text remains visible, and the Save button is now enabled.
Step 4 — Policy documents linked from the dialog
Both links in the consent dialog are publicly accessible: the Privacy Policy and the Terms of Service. The privacy policy states that mobile numbers are not shared with third parties and includes the message frequency and message and data rates disclosures.
Step 5 — Opt-in confirmed
After saving, the toggle shows as enabled — this is the post-consent state, reached only through steps 3a and 3b above. Consent is timestamped and stored on the user record.
ProfitOps Notifications tab after opt-in, showing the Opt in to Text Messages toggle switched on and enabled.

How users opt out

Reply HELP to any message for help, or contact [email protected].